April 1, 2011
Ivan Seidenberg, CEO Verizon Communications Inc. 140 West Street New York, NY 10007
Dear Mr. Seidenberg,
It is very difficult to get through to your offices, as you know. Why are you discontinuing the time and weather numbers that hundreds of thousands of people rely upon? Your employee now comes on the line when you dial the numbers and simply announces that such service will be terminated by June 1, 2011 without giving any explanation.
I wish to know the real explanation from you directly, oh chieftain.
P.S. Why was a customer able to call the executive offices and reach a secretary–if not the officer–years ago, yet cannot in this period of advanced telecommunications. Please give me the real answer.